FAQ
Below FAQ are some common queries of our customers before purchasing the products, if you have other questions, please contact us
We are the First Made Safe certified makeup brand across Europe & Asia. We have passed stringent standards by Experts & Scientists. Try us once & we promise that you will become our brand ambassador to others.
Our R&D team ensures that all the formulations are not just safe & good-for-your skin but also with high performance - intense colours, long lasting, transfer proof, smudge proof etc. We believe that a woman should not have to choose between glamour & healthy make-up.
For starters, we are the FIRST MADE SAFE CERTIFIED makeup brand across Europe & Asia. We have adopted a healthy ingredient philosophy wherein we have created a database of 2000 harmful ingredients that we call BS (Bad Stuff) list, based on European Union & Made Safe guidelines, which we exclude from all the formulations.
Our products have Skinloving natural ingredients such as Jojoba oil, Shea butter, Goji berry, Aloe vera, Avocado, etc. While these ingredients help nourish, hydrate & rejuvenate the skin, we do not compromise on the performance of our products.
No, we do not support animal testing. Being the proud parents to three beautiful Indie dogs, we could never support such cruelty.
Yes, we have also included ingredients that are bad for the environment in our BS list. Not just our products, we have used packaging such as food grade material used for our BB cream & primer tubes, recycled paper used for our outer cartons.
Parabens, Siloxanes such as Cyclopentasiloxane, Mineral oils, Phthalates (mostly found in fragrances & perfumes), PEG (Poly Ethylene Glycols), Sodium Laureth Sulfate/SLES, Butylated Hydroxytoulene (BHT), Talc (May contain asbestos), Octinoxate (OMC) – a very harmful sunscreen. Refer to our 'Know Our Ingredient' section for more details.
Science have now proven direct links between a decrease in your skin's microbial diversity from exposure to synthetic chemicals in cosmetics. We all have seen changes in our skin texture such as lip color change, increased pimples, ageing, etc. resulting in increased use of skin repair creams. Multiple studies have revealed that these toxins can have such side effects & can even be life threatening. We endeavor to keep our customers aware about such studies through our Blog posts.
Yes, our products have been certified as Made Safe & Dermatologically tested. However, we recommend to do a patch test on the back of your ear lobe, to check for any allergies. Do this for all the products, & not simply for ours.
Shipping is free for all orders with cart value above INR 499. Please refer to the ‘Shipping’ section for more details.
You can use Credit card, Debit card, Net-banking & some of the wallets. You will be guided when you Checkout your cart.
Yes, COD is available. Please refer to the ‘Shipping’ section for more details.
While we always ensure that you fall in love with our products, however, in rare circumstances we do accept returns if the product delivered is damaged. Please refer to our ‘Return & Exchange’ section for more details.
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